info@keglio.com
+92 (51) 517 1747

FAQs

Online Quran Teaching

Can two or more children take classes at the same time?

Ans: Yes, two or more children can take the same lesson at the same time with 25% discount in fee for each student.

Would I be able to know about the religious background of the Qari, who will be teaching my kid?

Ans: No, that is something confidential, so we won’t be offering this facility. However, the appointment of the Qari would be according to your requirement.

What would be the accent of teaching?

Ans: We are offering quality Quran teaching with a number of accents. You are able to choose anyone according to your needs.

Will I be allowed to sit with my kid during the session?

Ans: Yes, but you are not allowed to interrupt the instructor during the class. Anything that you find incorrect or in case you are not satisfied with the teacher, you are more than welcome to inform us by contacting at our email address.

What are you providing for those kids who are slow learners?

Ans: Our classes are not mechanical and our teachers are highly dedicated and concerned about each child’s needs.  We make sure that your kid learn for what you want him to.

Do you have a pre-planned syllabus for each class?

Ans: Yes, our class syllabus is highly scheduled.

What if my child doesn’t keep up with your pace of teaching?

Ans: If we find out that a child isn’t able to keep it up with our pace of teaching then we lessen the amount of syllabus that’s been taught in each class but by doing so the number of classes been given in a particular course will increase and so does the fee accordingly.

What if I want to withdraw my child from your institute midway?

Ans: Yes, you can do so but only 50% fee is refunded if you withdraw within one week of fee deposit. After first week fee will not be refundable.

 

Online Subject Tutoring

How many subjects are being offered in one course?

Ans: The course packages been offered are highly flexible. You can either opt for a pre-designed course or can suggest one of your own according to your convenience.

Will there be any makeup class if a class is missed due to any other engagement?

Ans: Yes a makeup class will be arranged if a class is missed due to any fault at our side. In case a student miss a class due to any other personal engagements, no compensatory class will be arranged.

Can a student leave the course midway?

Ans: Yes you can do that but only 50% fee is refunded if you withdraw within one week of fee deposit. After first week fee will not be refundable.

Can a lecture be repeated in case one doesn’t grasp it well enough?

Ans: Yes, we do provide this facility but extra fee will be charged for such extra classes.

Can I change the teacher midway if I am not satisfied by him/her?

Ans: Yes, one can change the teacher midway but for doing so a valid reason must be stated.

Will the teachers use the same course books as those used by students?

Ans: Yes, our instructors use the same course books as used by each of our students.

Am I able to select a tutor of my choice or that’s been assigned by Keglio only?

Ans: Basically we assign teachers to our students according to their needs and demands. However, if our selected teacher isn’t able to bring out the desired outcome and the student isn’t satisfied with his/her tutor then we let the student or his/her parents to choose one out of available instructors that we have.

Can class timings change once they have been set?

Ans: It depends on the availability of the concerned tutor.

 

Online Language Courses

What if I am not able to learn the particular language during the prescribed time?

Ans: The time period can be extended while keeping in view one’s learning pace but extra fee will be charged for it.

Do all of your language instructors follow the same teaching methodology?

Ans: Yes, we have a pre-designed methodology that each of our language instructor follows. The unique methodology is designed by keeping in view all the different types of learning and learners that is suitable for all ages and gender.

Will there be any makeup class if a class is missed due to any other engagement?

Ans: Yes a makeup class will be arranged if a class is missed due to any fault at our side. In case a student miss a class due to any other personal engagements, no compensatory class will be arranged.

Am I able to select an instructor of my choice or that’s been assigned by Keglio only?

Ans: Basically we ourselves assign instructors to our students according to their needs and demands. However, if our selected teacher isn’t able to bring out the desired outcome and the student isn’t satisfied with his/her tutor then we let the student or his/her parents to choose one out of available instructors that we have.

Can class timings change once they have been set?

Ans: It depends on the availability of the corresponding tutor.

Are all your language instructors native speakers of the languages?

Ans: We have both native as well as foreign teachers. Additionally, we arrange online meetings with natives of the language as part of coursework.

Will any notes in the form of soft copy be given?

Ans: If any of the student wants some documents entailing the terminologies, definitions and uses then we do provide it in the form of soft copy.

Can I change the teacher midway if I am not satisfied by him/her?

Ans: Yes, one can change the teacher midway but for doing so a valid reason must be stated.

How old I have to be to get registered for a language course?

Ans: Individuals of any age are welcomed to join our online language courses.

Are there any courses for absolute beginners?

Ans: Yes, definitely! Keglio is offering courses basis as well as advanced level language courses. Beginners take basic courses that starts from scratch. However, advanced levels are designed for next level students.   

 

Online Academic Support

Is your website also offering a plagiarism check?

Ans: We deliver the assigned tasks with complete plagiarism report. All the work would be original and well within the allowed threasholds. Proper referencing is given about the resourses about written contents and figures.

How can I get a discount on my order?

Ans: Keglio offers very reasonable and flexible pricing, however returning customers can get discounts on their orders, you just have to ask for it before placing the order. Furthermore, discounts are also offered on large orders.

Is there a money back guarantee if one doesn’t get satisfied with the service?

Ans: All the work is divided in milestones. You only pay the milestone payments after your satisfaction on work.

Can I choose a specific writer?

Ans: Specific writers can be chosen from Keglies section of our website. All the relevant profiles are shown in that section.  If you are unable to look up for a specific writer it would mean that he/she isn’t available at the moment.

Can I talk to the writer who will be writing my paper?

Ans: One can communicate with the writer who is working on his/her paper by sending emails through your personal account on Keglio to the corresponding writer. You will also be notified about any new messages from the writer, you just have to actively check your account in order to stay updated.

How will I be able to send my work/paper/article/study to the writer?

Ans: After creating the personal account on our website, you will be able to directly attach your respected files by clicking on ‘Attach Files’  button and it will be uploaded in your account and the writer will then be able to approach your work/study/article etc.

How will I receive my paper?

Ans: You will be notified about completion of your paper as soon as the writer will get done with it. An email will be sent with a link to your personal account. You will be able to download it by clicking on that link.

What if I don’t like my custom paper?

Ans: If you are not satisfied with your paper, you are more than welcome to send it back to the writer through your personal account by uploading it in the ‘Revision Files’ folder and leaving comments for your writer to take notice of them. In case substantial alterations are required re-writing fee will be charged according to the complexity of the task.